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Registered address
30 St Giles'

Company number: 08869387

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Course Booking Terms and Conditions

Course Booking Terms and Conditions and Cancellation Policy
These Terms and Conditions are effective from 18th November 2017. OACP accepts firm bookings through the OACP website, by email and phone – in making such bookings customers accept this Course Terms and Conditions and Cancellation Policy. Contacts details for OACP are at the end of this document. Please note these Terms and Conditions may be subject to change without notice. In this Policy, OACP means Oxfordshire Association of Care Providers CIC. IMPORTANT: When booking  training, please let us know if you have a disability or condition that we need to know about, including your dietary needs if lunch is provided, or any other learning support needs. This personal information is used only to ensure good access and training experience. Booking Purchase Orders Invoicing and payment
  1. charge interest on the overdue amount at the rate of 8% per annum above the base rate of Nat West Bank PLC from time to time (which interest will accrue daily until the date of actual payment, be compounded quarterly, and be payable on demand); or,
  2. claim interest and statutory compensation pursuant to the Late Payment of Commercial Debts (Interest) Act 1998.
Course attendance and certification Cancellations and Amendments The appropriate cancellation charge will apply based on the cost of your booking, as shown below: In the event that an individual named on the booking form cannot attend, we will accept substitution of another delegate on the condition that emailed notification of the substitution has been received by us prior to the course date and an administration fee of £29.50 plus VAT has been paid. In the event of there being insufficient numbers booked onto a course OACP reserves the right to cancel or postpone the course. In the event of cancellation of a course by OACP, we will endeavour to inform all participants a week before the course is due to take place, although please be aware that this is not always possible. All course fees paid will be reimbursed in full, or the payment will be transferred in full to another OACP course. OACP shall not accept liability for any consequential loss and shall have no liability to reimburse any other costs that may have been incurred, including transport costs, accommodation etc. Course Provisions Extenuating Circumstances Force Majeure Data protection notice Intellectual Property Rights – No Duplication or Redistribution Entire Agreement These terms and conditions, together with the current OACP website prices, course details and OACP contact details, set out the whole of our agreement relating to the supply of the course and associated materials and services to you by OACP. In particular, no terms and conditions incorporated within your purchase order and nothing said by any person on behalf of OACP should be understood as a variation of these terms and conditions or as an authorised representation about the nature or quality of any goods or services offered for sale by OACP. OACP shall have no liability for any such representation being untrue or misleading. Oxfordshire Association of Care Providers CIC Registered at Companies House, No. 08869387 Registered Office: 9/10 Napier Court, Barton Lane, Abingdon OX14 3YT T: 01235 248085 E: [email protected] W: © Oxfordshire Association of Care Providers CIC, November 2017