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Developing Individual Mental Toughness and Resilience – ILM accredited Level 4, 2 Credits (can be purchased without ILM accreditation)

March 18, 2016 @ 9:45 am - 4:30 pm | £75.00 – £149.00

Resilience is the ability to survive difficult, pressurised or painful situations and to “bounce back” after these setbacks. It is thought to be the most valuable attribute an individual can possess for optimum well-being, happiness and performance in both work personal and work lives.

 Some people are naturally more resilient than others, but fortunately, being resilient is not just a characteristic, but a skill that can be developed.

Supporting vulnerable people in the Voluntary and Care Providing Sectors is a very challenging role, requiring personal resilience and mental toughness. Without these, we can experience  intolerable levels of stress, that can lead to ill-health and ultimately, burn-out.

This course will identify the nature of personal resilience and its components, and the benefit of it both to the worker and the organisation. Participants will assess their own levels of resilience and mental toughness, and learn how to develop these attributes, finally putting together a personal action plan to increase their resilience for their personal benefit and that of their organisation and its clients.

This course is Level 4, and on successful completion confers 2 credits towards a full Award in Leadership and Management at Level 4 with the Institute of Leadership and Management. Registration also confers a year’s free membership to the Institute, along with valuable resources available on the ILM website.

This course is for anyone in a support role, or for managers who wish to cascade the learning to staff in their organisation to increase its effectiveness.


By the end of this course participants will be able to:

  • Define resilience and mental toughness and identify their components
  • Describe the benefits of resilience and mental toughness to themselves, their organisation and its clients
  • Assess their own resilience and mental toughness, identifying strengths and areas for development
  • Identify the potential impact for of their levels of resilience on themselves and the organisation they work
  • Use some tools for developing mental toughness and personal resilience
  • Develop a practical action plan for increasing their resilience and mental toughness in the future.

The prompts for the KLOES Effective, Well-Led are:

E1 Prompts:

  • Do staff have effective support, induction, supervision and training?
  • Are there up-to-date plans to develop staff knowledge and skills?

W2 Prompts:

  • Are resources and support available to develop the team and drive improvement?
  • How does the service make sure that staff are supported, have their rights and wellbeing protected, and are motivated, caring and open?

This course can be taken as an ILM accredited course and will give you 2 credits at Level 4 on completion and passing. Or it can be taken as part of your CPD (continuing professional development) as a non-accredited course and you will be issued with a Certificate of Completion at the end of the day. 

Participants may take this ILM course as non-accredited at the price of £75, but have the added benefit of the option to submit assignments to gain the qualification anytime in the three years following the course. Submission for accreditation at a later date incurs additional costs to cover registration, assessment and certification fees.

March 18, 2016
9:45 am - 4:30 pm
£75.00 – £149.00
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OACP (Oxfordshire Association of Care Providers)
01235 248085
Howbery Park
Manor House, Benson Lane, Crowmarsh Gifford, Oxon OX10 8BA United Kingdom
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01491 822604


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