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Performance Management ILM – Level 3, 2 credits

February 26, 2016 @ 9:30 am - 4:30 pm | £75.00 – £149.00

Managing people and their performance in the workplace routinely provides many challenges to a manager.

This course will provide participants with the knowledge and tools to manage individuals and teams effectively to achieve high levels of performance within an organisation. The course will also cover constructive methods to address underperformance or difficult employee behaviour effectively.


By the end of this course participants will be able to:

  • Describe performance management methods
  • Set SMART objectives for individuals and teams
  • Use techniques for managing underperformance
  • Describe ways to manage “difficult” conversations and give constructive feedback effectively
  • Use a tool for resolving conflict in the workplace
  • Evaluate his/her own performance as a manager

Well Led KLOES



Level 3 Courses:

Who is this qualification for?

This qualification is ideal if you have management responsibilities but no formal training, and are serious about developing your abilities. It’s particularly suited to practicing team leaders seeking to move up to the next level of management, and managers who need to lead people through organisational change, budget cuts or other pressures.

Results for you

  • Gain a range of key management skills
  • Put new skills into practice in your own role
  • Build your leadership capabilities
  • Motivate and engage teams, manage relationships confidently
  • Develop your leadership skills using your own knowledge, values and motivations.
  • Gain a qualification in Leadership and Management
  • Impact for your employer
  • Effective and confident first-line managers
  • Better relationships and communication in teams
  • Measurable results: workplace-based assessment ensures new skills are effectively transferred to your business
  • A broad range of optional units – qualification can be tailored to your organisation’s learning and development needs.
February 26, 2016
9:30 am - 4:30 pm
£75.00 – £149.00
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OACP (Oxfordshire Association of Care Providers)
01235 248085
OACP – Howbery Park
The Stables 4, Howbery Park,, Wallingford, OX10 8BA
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