There are separate routes for you to engage depending on your service.

Home Care

• The Home Care Tool website contains the toolkit, videos, and FAQs
• Common Error Checking Guide
• General FAQs
• Video guides

If home care providers want to submit anonymously, please email your home care data to [email protected]. We will act as the submitter on your behalf.

Care Homes

• The Care Home Tool website contains the tool, videos, and FAQs
• For care homes using the iESE CareCubed national tool, you will report ROO and ROC separately, for those using the National ARCC (LGA/ADASS) Domiciliary Care tool, you will report ROO and ROC jointly, and excluding rent which is allowed to within the Overhead Section (J).
• For care homes that are registered to use the iESE tool, updates have been made and you should have received a note to explain what you have to do.
• If you have not yet participated in the exercise or registered to provide data, you can do so, and review helpful support materials and guidance by clicking here.

Further information

• Care Provider Alliance
• Local Government Association
• Care England
• CPA and CHIP, in consultation with DHSC, have put together responses to the most common questions received from LAs, care providers and partners
• Guidance on how providers report their Return on Capital and Return on Operations

An email address has been provided for queries about the guidance and the exercise as a whole: [email protected]

Or you can email the Care Provider Alliance in confidence

Additional webinars and other support are being provided for you if you’re not sure about your next steps in engaging and submitting data to the national Fair Cost of Care exercise.

You can find the additional webinars in our Events listing

If you are still on the fence about whether to engage with the Fair Cost of Care exercise, Dr Jane Townson, CEO of the Homecare Association (HCA) and Professor Martin Green, CEO of Care England and Chair of the Care Provider Alliance (CPA), have produced a video highlighting the importance of completing the cost of care exercise. The video can be found here.

All of our local areas are using the national tools.

Laing Buisson is leading the data collection and should have been in touch with eligible services already.

Timeline

• 1 July: FCOC Oxfordshire launch
• 24 July: data submission deadline
• 31 August: data analysis – report first draft
• Mid-September: final Laing Buisson report for County Council
• 14 October – national deadline for submission of report to DHSC

We understand additional communications are coming from the Council together with a supporting webpage.

Any concerns you have can be relayed directly to Laing Buisson: [email protected] and one of the LB team will get back to you.

Or you can contact us using the Contact Us button on this website.

Some questions have been raised about data confidentiality and management.

• The iESE portal for care home submissions has primary and secondary users; primary users can download data and every Council has to have a primary user. These users can see the data individually and in totality.
• Once the data is analysed the totality of submissions (data downloaded from iESE and home care tool spreadsheets) will be passed to Oxfordshire County Council as they are deemed to own the data. The Council has a duty to keep data securely for a standard retention time-span – likely to be 7 years for financial information.
• There are no non-disclosure agreements in place in Oxfordshire.

We have asked the Council to consider creating a benchmarking tool for providers and we will let you know if this happens.

And we have asked that a check of geography across districts and provider size be kept to ensure a proper spread of provider profiles.

We have also been asked by some home care providers whether it would be acceptable for OACP to act as a middle-agent for passing data to Laing Buisson – we are checking this out.

Please engage and submit your data

One chance to influence future strategy. Let’s make the most of it.