NHSmail and the Data Security and Protection Toolkit (DSPT)

NHSmail is a free, secure email system that is available to all CQC-registered care providers in England who have achieved Approaching Standards on the Data Security and Protection Toolkit.

Quick Links

This video will tell you how to activate and use your NHSmail account.

The 3 possible routes to NHSmail:


1. National Administration Service (NAS) Portal (Decentralised)


2. Self-Management (Top Down)

  • Suitable for large organisations, i.e. those that have their own IT function, and have the expertise and technological proficiency to carry out the local administrator role. 
  • Organisations manage the accounts themselves – starters, leavers, password resets etc.
  • Organisations can integrate NHSmail with their own IT and HR procedures
  • The default account allowance is up to 10 user accounts and 1 shared mailbox per site
  • Register using the self-management application form. This is completed at HQ level, sites are later added as ‘organisation units’


3. Third Party route (For Non-CQC Registered Services)


If you have a specific need or question about the Data Security and Protection Toolkit contact us on 01235 248085 or email us