Trusted Assessor Service

What we do...

• thorough, unbiased assessments for individuals in hospitals needing ongoing care;
• a single point of contact for care providers in Oxfordshire, so you don't have to deal with multiple people for updates;
• assistance with discharge planning to make sure a patient can go home safely and on time.
  

What we achieve...

• supporting patients to get home more quickly and more safely, as part of a smoother discharge process, improving the patient experience;
• better utilisation of care provider time and capacity by removing the need for them to complete a face-to-face assessment and providing them with a single point of contact based in the acute hospitals;
• reducing delays in transfers of care and reduce readmissions following discharge.

We are proud that...

Between April 2025 and March 2026, we completed 972 assessments at an average of 5.45 assessments per day and thousands of daily updates.

37% assessments were for placement restarts and 82% of referrals were direct from care providers or sourced by us.

89% of referrals were dealt with same day or next day.

We saved the local health and care system £2.4m* and at least 3,8000 hours of care provider time.

Trusted Assessor Services work for patients, hospitals, care settings and the health and care system.

* based on 2025-26 NHS overnight bed recharge rate

Find out more

Contact your Trusted Assessors

• Valerie Jarvis on 07864 686552
  
• Rachel Adams on 07860 371099
• Genna Manock on 07594 781730
• or email us here
• or download our flyer