The Fair Work Agency has reported that more than £107,000 has been secured for care workers after an investigation by its team, prompted by information received by a tip-off, identified underpayments relating to business mileage.

The investigation found that domiciliary care workers at a care provider were not receiving appropriate reimbursement for mileage incurred while carrying out their duties. 

Fair Work Agency colleagues worked with the employer to review its mileage arrangements. As a result the company recognised staff had been underpaid and sought to rectify this with affected workers, including former employees. The organisation also increased its mileage reimbursement rate from 5p per mile to 40p per mile for 2026.

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