Since, 19 December, OUH has requested all ambulance crews who review a person in a Care Home in Oxfordshire and where there is a potential to convey the person to hospital, to carry out the following.

• The 999 crew call the Health Care Professionals line in the Single Point of Access (SPA), to discuss each potential conveyance with a clinician, gerontology are conference called in as required

Three options.

1. Leave the person where they are with no further input
2. Urgent Community Response (UCR) or Hospital @ Home to visit and assess the person.
3. If ongoing treatment is required, this is delivered by the Hospital@Home team

Ideally, Oxford Health would prefer if care homes called SPA in the first instance.

Single Point of Access will discussed at the Oxfordshire Registered Manager Network on 19 March.

Read more in our weekly newsletter for 19 February 2025